Sumo Logic helps Epsilon ensure that its solutions are running reliably while safeguarding client data for some of the most well respected brands.
As a rapidly evolving enterprise wielding a highly complex technology portfolio, it was crucial that Epsilon find ways to bolster its internal controls and safeguards. This went beyond the obvious requirements to protect its clients’ vital customer information. It also meant demonstrating ongoing compliance with key industry certifications that included Service Organization Control 2 (SOC 2) and Payment Card Industry (PCI).
The company chose Sumo Logic to be the centralized repository for storing and analyzing the volumes of machine data generated by its daily operations. This undertaking also encompassed standardizing how this information was to be processed across a variety of different teams and introducing repeatable procedures into key security and monitoring activities.
Epsilon equipped its internal teams with simple, yet powerful graphical tools and alerts to help ensure application stability, reliability, and security. This improved analysis capabilities, which was the root cause of the company’s primary challenge. Beyond resolving the initial challenges that led to the Sumo Logic venture, these efforts also laid the foundation to begin extracting insights from additional machine data sources, such as application logs.